Refund policy

At West Coast Wireless, all sales follow our exchange-only policy.

No returns. No refunds.

We do not accept returns or issue refunds for non-defective items.

Exchange only

If the item is not defective, we can only offer an exchange for the same item or a comparable item of equal value.

Defective items

If your item is defective, please bring it back with your receipt so our team can inspect it. Approved defective items may be exchanged in accordance with the applicable product warranty.

Phone warranty

Phones sold by West Coast Wireless include a 90-day West Coast Wireless warranty. Defective phones are exchanged under this policy.

Repair warranty

Warranty terms for repairs are listed on our Repair Warranty page.

Questions

Send us a message through our contact page, or call or visit one of our store locations.